Instead of using Number of Records, would it help to create very specific calculated fields to define the precise counts you want to use. For example, COUNTD(VisitID) would be the number of distinct visits. COUNTD(PatientID) would be the number of distinct patients. It's a little hard to tell from the screenshot, but I wonder if that wouldn't help in your case.
By the way, welcome to the forums!
I'll try that and see what that does. I'm still learning all this. Thanks so much!
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You're welcome! Let me know if it works or if you have any additional questions.