James Charley wrote:
We are not able to connect to MYSQL server from tableau.
From Tableau...what? Server or Desktop? And what version are you working with? If server, have you downloaded the proper driver?
Chances are very good it's not Tableau that is at fault.
I just spent a couple hours debugging a MySQL connection. My credentials worked fine from Tableau Desktop but when I embedded and published them to Tableau Server they wouldn't work. I spoke with my DBAs and they found that the MySQL credentials I was using were set up with IP range restrictions that included my Desktop machine but not my Server machine. Once they added the subnet for my Server everything worked fine.