9 Replies Latest reply on Jan 3, 2014 10:11 AM by Lindy.Eberhart

    Publishing process hangs

    Sugam Khetrapal

      Hi All,

       

      While publishing my dashboard to the Tableau Server (not public), the publishing window hangs.

       

      Please find attached the screenshot of the publishing window. The last messages displayed on the window are Sending data to server; (a green bar indicating that processing is complete is also visible); Completing request...

       

      When i click on the 'Cancel' button and try to publish the dashboard again, i get an error message saying that another user is publishing the dashboard and it cannot be published. When i log into the Tableau server to delete the dashboard, i get an error message saying that the dashboard is in use by another user and cannot be deleted.

       

      When i publish the dashboard on the Public Tableau Server, I am able to do it successfully.

       

      Can anyone please suggest how to resolve the issue?

       

      Thank You

       

      Sugam Khetrapal