I am currently trying to setup our email subscriptions on Tableau Server 8 using our Google Apps account. I am using the Google settings provided for a SMTP server but I am not getting any of my subscriptions. I also can not find a log file to try and troubleshoot where the break down is happening. Could it be that Tableau server is not using SSL or TLS? Is there a simple solution that someone can point me to send these email subscriptions?
The way I worked around this was to install the windows server smtp server and turn on basic authentication. I also created a local username and turned off the smtp port in the firewall so no outside computers can route email. I'm now getting my email subscriptions.