4 Replies Latest reply on Aug 20, 2013 9:42 AM by Jonathan Drummey

    All day, I've been receiving the following error when trying to load a Tableau visualization hosted on our site.

    Emily Gosselin

      URL: http://www.cfr.org/nigeria/nigeria-security-tracker/p29483

       

      This reflects badly on our product, and I had expected it to be fixed by now, based on the info from the Status page. If we at least had graphics here that would be slightly better, but users can't even view our graphics at this time. See error below.

       

      An unexpected error occurred on the server. If you continue to receive this error you can post a message to our public forums at http://www.tableausoftware.com/public/community.


      DataSourceException: Tableau Data Engine Error: 8: No connection could be made because the target machine actively refused it. - IPC_Socket::Connect(socket::connect::connect host="10.170.1.42", port=27042)

      2013-03-19 21:32:28.246 (UUjZawq@ATMAADI4DpsAAADu,0,10)

       

      Please contact me asap at egosselin@cfr.org.

       

      Thank you,

       

      Emily Gosselin

      Assistant Web Producer

      Council on Foreign Relations

      58 East 68th Street, New York, NY 10065

      tel 212.434.9498   fax 212.434.9853

      egosselin@cfr.org   www.cfr.org