1 Reply Latest reply on Feb 7, 2013 2:18 PM by Joshua Milligan

    Drill through to external applications?

    Fabian Binz-Scharf
    Fabian Binz-Scharf Feb 7, 2013 12:27 PM

      Hi,

       

      Is it possible to use URL actions (or another feature) to pass parameters to an external application? For example I have a service desk report in Tableau which shows me some basic ticket. Now I would like to see all the details for a specific ticket, but in the source app - is there a way to configure such a drill through e.g. when I click on the ticket number?

       

      Thanks a lot,
      Fabian

        • 1. Re: Drill through to external applications?
          Joshua Milligan
          Joshua Milligan Feb 7, 2013 2:18 PM (in response to Fabian Binz-Scharf)

          Fabian,

           

          There is no reason you cannot do this as long as the target app understands the query string parameters.  For example, you could setup a URL action that included the query string

           

          .../webApp/TargetPage.aspx?Value1=<dataValue1>&Value2=<dataValue2>

           

          As long as the target page knows what to do or display for that query string, you would be fine.

           

          Joshua

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