1 Reply Latest reply on Feb 7, 2013 2:18 PM by Joshua Milligan

    Drill through to external applications?

    Fabian Binz-Scharf

      Hi,

       

      Is it possible to use URL actions (or another feature) to pass parameters to an external application? For example I have a service desk report in Tableau which shows me some basic ticket. Now I would like to see all the details for a specific ticket, but in the source app - is there a way to configure such a drill through e.g. when I click on the ticket number?

       

      Thanks a lot,
      Fabian

        • 1. Re: Drill through to external applications?
          Joshua Milligan

          Fabian,

           

          There is no reason you cannot do this as long as the target app understands the query string parameters.  For example, you could setup a URL action that included the query string

           

          .../webApp/TargetPage.aspx?Value1=<dataValue1>&Value2=<dataValue2>

           

          As long as the target page knows what to do or display for that query string, you would be fine.

           

          Joshua

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