2 Replies Latest reply on Jan 28, 2013 6:48 AM by Steven Taylor

    Problem with users adding views to favorites

    Steven Taylor

      Hello,

       

      To add a workbook to the favorites list a user should click on the star next to the workbook name. For some reason when users try to do this the star turns yellow then back to grey in a rotating clock motion and the workbook isn't added to their favorites list.

       

      Is this a common problem? It only does this for some users and not all, is it something to do with the web browser? I use Chrome and it works fine but they have microsoft internet explorer 7.

       

      Thanks

       

      Steve.