2 Replies Latest reply on Jan 17, 2013 3:39 AM by Vincent Romeo

    TWBX workbook is being converted to a twb folder upon download

    Anthony Lazaro

      I am sharing a twbx workbook with a client using an online sharepoint folder.   However, when the client downloads the twbx file it is being converted to a twb file and data extracts.  Since the client does not have a Tableau license, the file cannot be re-packaged.

       

      Any reason why this file is becoming automatically unpackaged upon download?  Any way to prevent a workbook from unpackaging?  Any way for a non-Tableau user to repackage a workbook?

       

      Anthony

        • 1. Re: TWBX workbook is being converted to a twb folder upon download
          Shawn Wallwork

          Anthony, I have no idea 'why' this is happening, but a twbx file is really just a ZIP file by another name. So if he collects all the files (including the folder structure) into any zip file and then renames it .twbx it should run in any Tableau program including Reader.

           

          --Shawn

          • 2. Re: TWBX workbook is being converted to a twb folder upon download
            Vincent Romeo

            Your sharepoint admin needs to add twbx as mime filetype in sharepoint.  (sorry, don't have the exact steps, but you should be able to find it searching for 'add filetype to sharepoint' or similar.)  We ran into a similar situation when we started dishing up twbx files via SharePoint and Apache at work.  Similar thing needs to be done with Apache.  If the http server doesn't specify the filetype when the user downloads a file, some browsers will look at the beginning of the file to determine the filetype, and twbx files are essentially zip files with the extension changed to twbx.

             

            In this case, it sounds like your user's browser may be unzipping the files automatically.  If not, and he's just navigating into the zip file without realizing (easy to do if file extensions are hidden), the file can just be renamed from yourworkbook.zip to yourworkbook.twbx, and should open with Tableau reader or desktop as noted in the previous reply.

             

            (typed on my smartphone, pls excuse typos)

             

            -Vince