Can you attach the workbook of a group of samples (3 tables in such case)? Save as TBX.
The setup you described sounds correct. If you have joined those two tables, you should see three table groups in your Dimensions pane: Table1 (Tickets), Table2 (Connected to Creator), Table2 (Connected to Assigned To). You should then just pull in the name field from the 2 instances of Table2. You can rename the fields for better display.
Here is how I setup the connection:
And the final product:
Does that answer your question?
TicketInfo.twbx.zip 11.0 KB