2 Replies Latest reply on Dec 3, 2012 8:49 AM by Elad Lanir

    missing value in action feature

    Elad Lanir

      hi all,

       

      i have a problem with the action feature for the dashboard.

       

      i had a workboook that had a direct data connection in it, and on that data i based a report that presented summaries for product IDs.

      for that report, i implemented two action features that took the product ID as a variable and executed a URL that used that product ID as an input.

      everything was working great and the user was pleased.

       

      due to poor performance i had to rebuild the dashboard but this time i created a data source on the tableau server which the dashboard is connected to and all data analysis is based on that data source.

       

      Since i did that change, i cant seem to operate action features.

      i select the field name from the drop down list in the actions editor, the test action is also working, so there is no issue with the URL, but I am getting a message at the bottom of the window about missing fields on <dashboard name>.

      naturally the action doesn't work.

       

      any ideas why i'm i getting this error?

      what can i do to fix this issue?

       

      thanks!

        • 1. Re: missing value in action feature
          Catherine Rivier

          Hi,

           

          So I'm not sure if this will help - it's hard to diagnose this without seeing it occur.  I would, however, point you to this discussion:

          http://community.tableau.com/thread/105322

          The first issue described here sounds like the same as yours - error message of missing fields after an action.  The solution was that the field for the action was not in both views, it sounds like.  Hopefully this is similar and/or will fix your issue?

           

          Otherwise, is there any way to recreate this error you see in a sample workbook?  I'm guessing this will be really hard to answer for anyone without seeing the error come up.  I'm sure your original data is sensitive so I understand if this can't be done.  Though sometimes I find a solution just trying to recreate the error.

           

          Though on a personal note, it'd be great to see this in a sample workbook, because I'd love to see how you did this:

          for that report, i implemented two action features that took the product ID as a variable and executed a URL that used that product ID as an input.

          • 2. Re: missing value in action feature
            Elad Lanir

            Hi Catherine,

             

            as you said so yourself, the data is confidential so i cannot share it.

            same goes with the URL since it addresses an internal search node.

             

            any way, i figured the issue out already but i believe this should be reported as a bug (but i dont know how).

            when using a data source that was previously loaded to the Tableau server, if we try to create a URL action we will get an alert for a missing field even if the field name was selected from a drop down list of field names originated in the data source.

            if we leave it this way and load the dashboard to the server, the action item starts working perfect.

            the bug is that when developing with the tableau desktop, the action seems to be not working even if it is actually OK.

             

            regarding your question, if you need any specific help with you data, let me know and i'll try to help as much as i can...