Have you made sure to save the file after you have hidden or shown the cards? Tableau should remember these changes once the file has been saved and closed. If not, I would recommend sending this in to our support team at http://www.tableausoftware.com/support/request
Thanks, Tracy, for the suggestion.
The map options pop up even when I save after hiding them. I am attaching a file in which this is occurring. Any other ideas?
I tried to send it to the support team, but was unable to get the link to work (need to fix that).
Map options.twbx.zip 1.6 MB