1 of 1 people found this helpful
Hi Henry -
It's likely you're (not) seeing the count of views because you haven't set the "display_count" parameter of your view to "yes" inside the embed code in your page. If you grab and explore the HTML tags which get created for you when you click the "Share" button at the bottom of your viz, you should note a parameter that looks like:
<param name="display_count" value="yes" />
If the value is set to "no", "false", etc...no counter. If you don't see it at all, I'd assume no counter (but I've never tested). I suggest you modify your embed HTML with the value above and see what happens.
Thanks for your reply and I am working on doing what you suggest to get the count to appear. However I do not think that it is the whole story as I have been following the count using my Tableau public login and there is no change in the count - even to reflect my own visits to the site through a browser. Could there be something else that is not set up properly as it does not seem to be counting at present?
Best wishes - Henry
The "Visits" counter is incrementing correctly directly in the viz when I use the display_count parameter. It also increments in Tableau Public's "Control Panel" regardless of whether I have display_count set to "yes".
I'm far from an expert at Public internals, but what you're seeing leaves me with two ideas:
- I am running with a "Digital" (paid) account on Public - maybe "Views" only works for those with a Digital account?
- Something is wrong
I've reached out to a colleague who knows all about Public to see if he is aware if there is a difference between a "Public" and "Digital" account vis-a-vis viewcount. Will let you know.
Colleague ruled out idea #1...seeing if I can find out more on idea #2...