3 Replies Latest reply on Aug 16, 2011 10:04 AM by guest contributor

    Tableau Server - Upgrade to 6.0.2 - error during backup - tabsvc service

    . Otoold

      While trying to upgrade to the 6.0.2 release for Tableau Server I'm receiving the following error:

      *** Database connection failed. The tabsvc service is not installed properly or is not running.

       

      I used the command tabadmin backup backupfile -d

      It goes through the usual process...

      -performing backup

      -starting component tableau server database

      -cleaning entries from http_requests log older than 7 days

      -stopping all components

      ***(error above)

       

      Has anyone seen this before and resolved it? I restarted tableau server, made sure the instance is stopped.