2 Replies Latest reply on Sep 24, 2010 2:30 PM by Robert Morton

    Tableau Professional Edition v5.0 Windows 7 Problems

    . JohnB

      After installing the software it seams like the only use that can run the software is the one that originally installed it (admin user). When another user (non-admin standard user) tries to run the software the .exe loads for a few seconds (taskmanager) and the closes. The following error shows up in the windows application event log:

       

      Faulting application name: tableau.exe, version: 5000.10.331.2000, time stamp: 0x4bb416f4

      Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdaae

       

      I've even tried giving the user local admin rights with the same result. I have tested this on 2 different computers, one a dell e6410 laptop and the other a dell Optiplex 360 desktop. Both are running Windows 7 Enterprise 32bit.

       

       

      Any help would be appreciated