![External User - Michael Bruhn (Customer)](https://community.tableau.com/img/userprofile/default_profile_45_v2.png)
Michael Bruhn (Member) asked a question.
I am trying to connect to a SAP HANA system using Tableau Desktop - but I get the following message after entering the properties of the connection.
An error occurred while communicating with the SAP HANA data source 'Untitled Data Source'
Bad Connection: Tableau could not connect to the data source.
Error Code: DACBE23F
The JDBC driver host process failed to respond.
Unable to connect to the SAP HANA server "....". Check that the server is running and that you have access privileges to the requested database.
I can connect from tableau prep(and other db tools) without any hassel. Now I tried to download and replace the driver for SAP HANA and then restarting the Tableau Desktop but still it doesn't work(it still works from Tableau Prep).
I tried to setup a generic JDBC connection as a workaround to the same server - that responds with the following message:
The JDBC driver host process failed to respond.
Generic JDBC connection error
The JDBC driver host process failed to respond.
Any help, pointers are greatly appreciated;-)
/MiB
Even though the Mac app has been ported from Intel to Silicon, not all the data connectors have. You may have to use the Intel-version for Mac.
https://help.tableau.com/current/pro/desktop/en-us/examples_saphana.htm