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Tableau eLearning is a cloud-based eLearning solution. As the Central Admin, you will be in charge of administration of the Access Codes, providing the code(s) to new users, and management of codes.
No, at this time it is not possible to re-assign a single seat purchased with a credit card. The single-seat eLearning user should make the credit card purchase.
Please submit a support case via Trailhead Help and include your order number.
An eLearning Access Code is the “license key” that Central Admins receive for distribution to users. The Access Code is a unique code that will be distributed to and used by learners for authentication during their first login to Tableau eLearning.
If you are the Central Admin, go to the Tableau Customer Portal and in the bottom right corner of the page, click “eLearning Access Codes.” Otherwise, please contact your Central Admin.
As a Central Admin you will have received an “Order Confirmation” email from Tableau. This email has a link to the Customer Portal. This is where you will login, and retrieve the Access Code as well as the template email you may use in distribution to your users. Please see the Order Resources page for a brief overview on how to get your access key, distribute it to learners, and use it to login to eLearning.
Yes. For eLearning for Creator, download this Creator document. For eLearning for Explorer, download this Explorer document. It’s as simple as copying text from the document into an email, tweaking the Access Code and Expiration date, and then emailing to all learners who you would like to access the training.
Go to the Tableau Customer Portal. In the bottom right corner of the page, click “eLearning Access Codes.” When the page loads you’ll see each of your Access Codes listed. Click on the Access Code to expand the section. You’ll see a list of students that have registered, and the number of registered students will align with the field “# Uses.”
As a Central Admin you’ll want to periodically check the Access Code list for names or email addresses that you don’t recognize. If you would like to remove users from the list, please submit a support case via Trailhead Help and include your eLearning access code.
Tableau eLearning licenses are non-transferable once used.
Tableau eLearning licenses are non-transferrable and intended for 1 user per seat.
Tableau’s Customer Portal, is a website where Central Admins are able to manage licenses. As the Central Admin for Tableau eLearning, you can retrieve the Access Code here, as well as see who has registered using the Access Code.
Go to the Tableau Customer Portal. In the bottom right corner of the page, click “eLearning Access Codes.” When the page loads you’ll see each of your Access Codes listed. The “Max Uses” shows you how many users are allowed to use the code, and “Expires” lets you know the expiration date of the Access Code.
Yes, if you're the admin for particular paid access codes purchased by your organization, then reach out to your Account Rep and ask them to request access to Skilljar Analytics for you. Please include your specific access code(s) and the email address of the person who needs to view the usage reports.
If you experience difficulty loading course content, please see Troubleshooting Browser Issues with Cookies.
If you experience difficulty loading course content, please see Troubleshooting Browser Issues with Cookies.
You can work around this issue by using a different supported browser, such as Google Chrome or Mozilla Firefox. Tableau is actively working to resolve this issue (Feb 6, 2020).
It's likely you will need to add Skilljar and relevant resources to a allowlist. Please review this support article for full details.
Learning paths are curated learning resources, skills assessments to measure your technical knowledge, and digital badges to show off your skills on social media. Learn more about learning paths.
We have developed two different learning paths for the Author role -- one for authors who use Tableau Desktop and one for authors who use Tableau Cloud or Tableau Server. Learn more about learning paths.
On their own, users are able to print a certificate of completion for most completed courses. See the Badges and Certifications section of the eLearning User FAQ
As a Central Admin you’ll need to use the Access Code and 1 seat in order to access the eLearning training. You’ll want to follow the directions you send to all new users in order to access the system.
You can send learners to the eLearning User FAQs page.
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