Display Issues in Views on Macbook Pro Retina using Parallels

Version 1

    When you try to open a view in a browser on a Macbook Pro with Retina display, fonts, menus, UI elements, and visualizations might overlap, be irregularly sized, or be otherwise obscured.

    • Mac OS X 10.8 Mountain Lion
    • Parallels Desktop 8
    • Windows 7
    • Tableau Desktop

    Follow the instructions in Virtual Machine display resolution issues on portable Macs with Retina display in the Parallels knowledge base. In particular, complete the following two steps:

    • Use Best for Retina or the Scaled resolution option in Parallels virtual machine video settings.
    • Adjust Windows DPI settings if necessary.
    Root Cause

    The virtual machine video settings are not configured correctly for the Retina display resolution.