Tableau for Students FAQs

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    Tableau for Students Program Overview

     

    Students worldwide can request a one-year Tableau license each year they are enrolled at an accredited academic institution. Request a license by completing the online form here. You may be asked to upload documentation to verify your student status.

     

    The Academic suite includes these products:

    1. Tableau Desktop: The main authoring tool. Connect to any data in just a few clicks and explore new perspectives with powerful analytics. Create live visualizations and interactive dashboards that reveal hidden insights. Desktop is available for instructors, students and computer labs.
    2. Tableau Prep: *Available starting May 1, 2018* Prep transforms data for analysis. You can combine and clean data, and operationalize a data flow. Once data has been cleaned, Tableau Desktop can connect to the prepared files. licenses are available for instructors, students and computer labs.

     


    Frequently Asked Questions

     

    Requesting a Student License

     

    About Tableau for Students

     

    General

     

    About Tableau Prep

     

    About Tableau Desktop

     

    Tableau Desktop License Issues

     

    Sharing Visualizations

     


     

    Requesting a Student License

     

    Who is eligible for a free license through this program?

    To qualify for a free license through the Tableau for Students program, you must be currently enrolled at an accredited academic institution at the K-12 or postsecondary (undergraduate/postgraduate) level. You must be 13 years of age or older to request a license.

     

    My school's name does not auto-populate in the School Name field on the request form. What should I do?

    If your school's name does not auto-populate in the School Name field on the request form, continue entering the full name of your school in the open text field. Avoid abbreviations when entering the name of your school to assist the verification process.

     

    I requested a license, but never heard back. What should I do? I submitted documentation to verify my student status, but never heard back. What should I do?

    If you requested a license and were prompted to upload documentation to verify your student status, it can take 1-3 business days to receive a response. Check your spam/junk folder if you did not receive a response within this time frame.

     

    I was prompted to upload documentation to verify my student status. What type of documentation is accepted?

    To verify your student status, upload school-issued documentation that includes:

    • Your full name as entered on the request form,
    • The name of your school as entered on the request form, and
    • Active student status as of today

     

    Examples of accepted school-issued documentation are:

    • Student ID card showing date of validity (i.e. issue date in the current academic year or expiration date in the future),
    • Course schedule showing the current term, or
    • Copy of an unofficial transcript

     

    I receive the error “Our records show that you were issued a student license in the past year” when submitting the request form. What should I do?

    This error message indicates that you have previously requested a student license within the past year and you were either issued a student license or your submission is pending. If you were previously issued a student license, refer to the email that was sent when you were successfully verified that contains your product key. You can download the latest version of Tableau Desktop here and input the product key to activate. If you are unable to find this email, send a note to tft@tableau.com to retrieve it. If your submission is pending, you need to upload documentation to verify your student status from the upload link provided in the follow-up email.

     

     

    About Tableau for Students

    Can I use my student license as part of my internship or job?

    Absolutely! No additional documentation is required.

     

    I am an instructor, not a student. How can I obtain a license key?

    An instructor license can be obtained through our Tableau for Teaching program (Individual License Request"), which will stay valid for one year.

     

    My license expired, but I’m still a student. Can you extend my license?

    If you are still currently enrolled at an accredited academic institution, you can request a new one-year license by completing the online request form here.

     

    I used Tableau in a prior course and my product key no longer works. What should I do?

    The student licenses offered through the Tableau for Teaching program and distributed by instructors are typically valid for the duration of the course.

     

    If you are currently enrolled at an accredited academic institution, you are eligible for a free one-year license through the Tableau for Students Program. Submit a request here.

     

     

    General

    What version of Tableau Desktop are the academic licenses for?

    Licenses provided through the Academic Programs can be used to activate any version of Tableau Desktop Professional.

     

    The download link provided will give you access to the most recent version of Tableau.

     

    If you would like to work in other versions of Tableau, you can access past releases here.

     

    How can I tell when my license expires?

    You can check the expiration date on a Tableau Desktop license by going in the application select the Help Menu > Manage Product Keys.

    How do I upgrade to the newest version of Tableau Desktop?

    You can upgrade to the newest version of Tableau by downloading it like a new trial right from our website and your current license will transfer automatically. To start the download now, click here.

     

    Can I install Tableau Desktop on more than one computer? Can I use the Tableau Desktop license on my new machine?

    Your product key can be used to install Tableau Desktop on two computers at the same time. If you need to switch computers, see Moving Tableau Desktop to a Different Computer.

     

    Do you provide a discount for students and instructors for Tableau certifications?

    We do not provide a discount for students and instructors on Tableau certifications. Learn more about Tableau certifications here.

     

     

    About Tableau Prep

    What is Tableau Prep?

    Tableau Prep empowers more people to get to analysis faster by helping them quickly and confidently combine, shape, and clean their data. A direct and visual experience gives customers a deeper understanding of their data, smart features make data prep simple, and integration with the Tableau analytical workflow allows for faster speed to insight.

     

    Is Tableau Prep a traditional ETL (Extract, Transform, Load) tool?

    Prep is not a traditional ETL tool, instead, this is continues to broaden Tableau’s data preparation capabilities. For some people, this may mean a combination of ETL tools, Tableau Prep and Tableau Desktop is used in their analytic journey. Traditional data preparation tools are developed for specialists or highly technical users.  Tableau Prep is designed to be direct, visual, and to make a difficult task simple.

     

    What does the inclusion of Tableau Prep in the Academic program mean for my course curriculum? Is it outdated?

    We always offer the most up-to-date versions of Tableau Desktop, and now we are incorporating additional tools for you to use in your class. Tableau Prep may be relevant for some classes, but not all.

     

    What resources are available for Prep?

    There are many free learning resources available:

     

    Is Tableau Prep backwards compatible?

    Tableau Prep is compatible with Tableau Desktop 10.0 or newer. It can output .tde, .hyper and .csv files. Learn more about Tableau Prep's compatibility here

     

     

    About Tableau Desktop

    Does Tableau work on Windows and/or Mac?

    Tableau Desktop is available for both Windows and Mac operating systems. You can find more technical specifications here.

     

     

    Tableau Desktop License Issues

    I receive the error “Function flxActCommonRepairLocalTrustedStorage returned error” when trying to activate Tableau Desktop.

    To resolve this issue, see Error “Function flxActCommonRepairLocalTrustedStorage returned error (50044, 71013, 19810)” Restoring from Time Machine on a Mac.

     

    I receive the error “FLEXNet licensing service is not present” or "Function flxActAppActivationSend" when trying to activate Tableau Desktop.

    To resolve this issue, see Errors: “FLEXNet licensing service is not present” or “Function flxActAppActivationSend returned error (0,0,0)” Activating on Mac.

     

    I receive the error “invalid product key” when trying to activate Tableau Desktop.

    Typically this error message occurs because extra spaces are inserted before or after the product key, or the product key has been mistyped. This error message also occurs if you try to activate Tableau Service with a Tableau Desktop product key.

     

    To resolve this issue,

    • Ensure that the product you are trying to activate to Tableau Desktop
    • Copy your product key directly from the email you received

     

    I receive the error “max extra activations exceeded” when try to activate Tableau Desktop.

    This error can occur when you try to activate Tableau Desktop on more than two computers with the same key.

     

    If you still have access to one or more of the computers where you previously activated Tableau Desktop, deactivate the license. See Moving Tableau Desktop to a Different Computer for more information.

     

    If you no longer have access to the computers where you previously activated Tableau Desktop, contact Tableau Support.

     

    I receive an error “Your license to use the product expires” or “Your license to use the product expires in ___ days” when trying to access Tableau Desktop.

    If you activated your product key more than a year ago, you will need to request another key. To request a new student license, complete the online license request form here.

     

    I receive the error “too early” when trying to activate Tableau Desktop.

    This error message typically indicates that the date, time, or time zone on your computer are set incorrectly. To resolve this issue, ensure that the date, time, and time zone on your computer are all set correctly.

     

    If correcting the date, time, and time zone does not resolve the problem, contact Tableau Support.

     

    I receive the error “No license found for 'TableauDesktop'” when trying to activate Tableau Desktop.

    This error message means that your license has expired. To request a new student license, complete the online license request form here.

     

    Sharing Visualizations

    How do I access Tableau Online or Tableau Server?

    The Tableau for Students program does not include access to Tableau Online or Tableau Server. Rather, Instructors administer their own Tableau Online site to use for the whole class, and then assign their students as Users on their site. Students can share their visualizations through the instructor's class site, and collaborate on projects. Please reach out to your instructor to have them request a Tableau Online site through the Tableau for Teaching program, and assign students as users.

     

    To share your visualizations, we recommend using Tableau Public.

     

    How do I share my visualizations?

    We recommend using Tableau Public to share your visualizations and create a digital portfolio. For more information on sharing visualizations with Tableau Public, see Saving Workbooks to Tableau Public.