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2015

Hey I finally made it home from Las Vegas! I got stuck at a baccarat table after Tableau Conference 15, and you can't walk away from a heater. Speaking of heaters, these new Quick Fix Articles are hotter than Charizard's tail.

 

But before we get to those sweet, sweet KBs, a little housekeeping. This is the last post in the history of the Quick Fix Article News Blog. I will give you a moment to mourn. Perhaps you want to pour out a little bit of your beverage in honor of the QFANB – I'll wait... I will still be posting Quick Fix Article News Updates, but from now on they will be in the Support Blog at the following address:

 

https://community.tableau.com/community/support-blog/  (You're in the right place)

 

Now, on to the KBs!

 

If you have any Tableau Desktop users running version 9.1.1, advise upgrading to 9.1.3 to avoid this known issue our devs fixed:

 

Error "An unexpected error occurred and the operation could not be completed. Unable to create extract" Creating Extract

http://kb.tableau.com/articles/issue/unexpected-error-occurred-and-the-operation-could-not-be-completed-unable-to-create-extract

 

This article isn't new, but it was updated recently, and it's a good one to have around for reference if you're ever looking for the best ways to move a workbook from one Tableau Server environment to another:

 

Moving Individual Workbooks From One Server to Another Server

http://kb.tableau.com/articles/howto/moving-individual-workbooks-from-server-to-server?

 

For any new Tableau Online users who might be scoping out the community (Hi! thanks for joining us!) check this out if SQL Server connections are giving you grief:

 

Error "Named Pipes Provider: Could not open a connection to SQL Server" Publishing to Tableau Online

http://kb.tableau.com/articles/issue/error-named-pipes-provider-could-not-open-a-connection-to-sql-server-tableau-online?lang=en-us

 

I'll be back before February, I promise. If you have any feedback, please drop it in the comments. What do you come here for? What do you want more of? What could you stand less of? What's your favorite Drake song? You prefer Flannery O'Connor's short stories or novels?

 

Until next time.

Since Tableau Support services are now available in seven languages besides English (Chinese, French, German, Japanese, Korean, Portugese and Spanish) we have been working hard to make articles in our Knowledge Base available in these languages so you can find the answers you need.

We’ve had a few longer Knowledge Base articles translated for a while, but starting this August, we are translating a few Quick Fix articles every week.  So far, we’ve translated just over 100. You can see them here:

https://public.tableau.com/static/images/tr/translatedquickfix/Dashboard1/1.png

 

There are a lot of articles in our knowledge base, how did we decide where to start?

Maybe you’ve seen this little survey at the bottom of our articles:

Screen Shot 2015-12-05 at 1.04.30 PM.png

(which, by the way, is also getting an update soon!)

We’re translating the articles with the most “Yes” votes first. (Yes, when you click that button, someone is paying attention )

I'm personally pretty excited about making more of our content available in lots of languages. We're just getting started!

 

Do you have a favorite article that is (or isn't) on the above list? Other topics you would like to hear about here? Please let us know!