Quick Fix articles are created by the Tableau technical support team in response to customer questions. If enough customers ask the same question, we publish the answer in a Quick Fix article so that customers can find the information faster. Because the topics come directly from customers, the issue is often very targeted, and the environment specific.
For example, the Error "410 Gone" When Exporting Data from View Quick Fix article discusses a very specific instance of a very generic error. For this reason, it is important to pay attention to the environment in order to determine if the resolution steps are right for you. These articles are different from our standard Tableau knowledge base articles, which are created by Tableau's documentation team, and cover topics in greater depth.
You can tell when you're looking at a Quick Fix article, because it will have the Quick Fix banner at the top:
Here's the list of Quick Fix articles published last week:
- Median Function Unavailable
- Extracts Do Not Match the Data Source After Incremental Refreshes
- Changing the Default Tableau Version Used to Open Files
- Error "The Microsoft Office Access database engine could not find the object" Refreshing Sharepoint Extracts or Opening Views
- Unable to Join Extracts
- Calculating the Number of Business Days Between Two Dates
- Error "You do not have permission..." Connecting to Google Analytics
- Creating a Date Range Filter That Automatically Updates
- Error "This application failed to start because Normaliz.dll was not found"
- Changing the User Session Timeout
- Active Directory Users Unable to Sign In
- Error "max extra activations exceeded"
We also update articles based on customer feedback. At the bottom of each article, you have the option to let us know if the article resolved your issue. If you select No, you can leave a comment letting us know what we can do to improve the article.
Here's a list of articles that we have recently updated based on customer feedback:
- Activating a Free Trial
- Converting Seconds to HH:MM:SS or DD:HH:MM:SS
- Deactivating a Tableau Server Product Key
- Error "500...unknown error" Publishing Workbook with MSAS Connection
- Creating a Stacked Bar Chart Using Multiple Measures
- Exporting a CSV Crosstab Using Tabcmd Get
If you see a way a Quick Fix article can be improved, let us know! We'll do our best to keep the articles in tip-top shape.