The Content Experience team at Tableau has been busy this release!
We’ve separated our administrator content from our end-user content. You can see the content we offer for both audiences here. We hope you find this change more intuitive and helpful.
With this change, we updated the Tableau Desktop Help with content for users of all Tableau products. This updated Help, known simply as,Tableau Help, contains all help topics related to analyzing and consuming data in Tableau.
This help is for people who create workbooks or data sources and publish them, and for people who want to see, interact with, and share views - in Tableau Desktop, Tableau Server, or Tableau Online.
This new help system will include content for the following:
Getting started with Tableau Desktop and Tableau web authoring
Connecting to and preparing data
Designing views and analyzing data
Publishing workbooks and data sources to Tableau Server, Tableau Online, and Tableau Public
Exploring and managing content on Tableau Server and Tableau Online
Sharing and Collaborating on Tableau Server and Tableau Online
To help you navigate this new Help system, we’ve included some slick new additions to our online Help articles. We’ve improved our article breadcrumbs so you always know exactly where you are in a Help system and can retrace your steps.
We’ve also implemented an Applies to line at the top of every article in the Tableau Help so you know exactly which products the article applies to.
Just some simple additions to make your experience with Tableau Help a little more awesome!
Got feedback or ideas on how to make our content better? We want it. Please use the blue feedback bar on the top of any page (“Was this page helpful?”) to open the comment field and submit your feedback.
We've received a ton of great feedback about the new features in Tableau 10.1 since its release a few weeks ago. If you haven't had time to upgrade yet though, there are a few hidden gems still waiting for you:
That's right, we’ve given our Tableau Server help a facelift (and much else besides)! We hope you find this format more useful than our previous versions. The most visible change is that we’ve moved the navigation to the top of the page. We’ve reorganized the help according to roles (User, Site, and Server) so you can navigate through the content that is useful for you and the tasks you need to complete. See Get Started with Tableau Server to learn more about these roles and how we’ve organized our content.
The new format provides other improvements that are not as visible. As Tableau data nerds, we noticed that 70% of the traffic entering the Help site comes from Google. But the old content experience sent all that Google traffic to navigation-free versions of Help pages that often looked like dead-ends. Now, folks coming from Google see top- and side-nav menus that provide helpful context. This new nav structure has also motivated us to help Google users in other ways, such as combining content in longer articles to make it more likely that the first page people hit contains information relevant to them.
Tableau is also embracing mobile workflows, and this new Help layout provides a far better experience on mobile devices. The search box appears right up top rather than nested in a menu, the navigation menu requires fewer clicks, and the text is easier to read on a small screen.
We’ll continue to make more improvements in future releases. Got feedback or ideas on how to make our content better? We want it. Please use the blue feedback bar on the top of any page (Was this page helpful?) to open the comment field and submit your feedback.