"An error occurred while communicating with data source 'xxx'"

tableaucommunity@tableau.com — Tue, 11 Aug 2015 04:04:22 GMT

Hi everyone,

I know that there are ohter posts on this topic, but seems that nobody can solve it.

When I try to open data, of every format possible in the world, I got always the same error:

DETAILS:

Tableau Data Engine Error: 4: Scan::Next: Mismatched row counts: Table has 131083 rows: Column: [COLUMNS_NAME] has 27 rows

Unable to create extract

(notice that my file hasn't any column called [COLUMNS_NAME])

I use Windows vista, Tableaus 8 (but with 7 I got the same error) and I haven't installed the real Microsoft Office on my computer. I use OpenOffice, but I save my files as .xls, .csv, .xlxs....etc.

I'm quite desperate, because I'm learning datajournalism and I can't use my favourite tool to visualize data.

Hope somebody can help!

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"An error occurred while communicating with data source 'xxx'"