I have an Extract that is not updating on Tableau Online. The Extract is from a SQL Stored Procedure and is used to populate data on two Worksheets. It's set on a scheduled task to refresh every morning at 4 AM, but it has not been refreshing the data, even though every day the task shows that it was refreshed. I believe my Extract isn't getting updated and the refresh is happening off an old extract, but I'm not sure how to update the actual Extract then.
When I look at the Extract on Tableau Online, I'm seeing not only different refresh times, but also Extract vs Live for the same Data Source.
When I navigate to Explore --> Project --> Worksheet --> Data Source
This is what I'm seeing for the Extract on one worksheet vs the other worksheet. One worksheet is showing that it was refreshed last night even though I manually refreshed this morning. The other worksheet is showing as live. I'm not sure what Live in this case means as I don't think it's directly pulling from the database.
When I go to Explore --> Project
The Extract is showing the time I refreshed this morning in Tableau Desktop.
If there is more information that is needed, please just let me know.