3 Replies Latest reply on Jun 20, 2019 12:50 AM by masaki yoshimura Branched from an earlier discussion.

Tableau API extensions not downloading, help please

Adam Buckley Jan 24, 2019 6:21 AM

Hi Keshia

Can you help me?

I'm trying to use one of these extensions, i'm adding the extension object to the dashboard - selecting extension gallery and then click download on the extension I need (Brush Filter).

The screen just flickers a bit and nothing happens, I'm on v2018.3.2.

What am I doing wrong here any ideas?

Thanks

1. Re: Tableau API extensions not downloading, help please

Patrick Van Der Hyde Feb 6, 2019 4:41 PM (in response to Adam Buckley)

Hello Adam,

Have the extensions been loaded on server and appear correctly?
Manage Dashboard Extensions in Tableau Server - Tableau
Use Dashboard Extensions - Tableau

What version of Tableau Server is in use? I had issues with 2018.2 upgrading to 2018.3 and needed to restart the server to get them to work properly after the upgrade.

Patrick
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2. Re: Tableau API extensions not downloading, help please

Adam Buckley Feb 7, 2019 12:13 AM (in response to Patrick Van Der Hyde)

Hi Patrick

I’m using 2018.3, I did manage to get it working in the end.

I had to go to the developer website and find the files I needed manually then drop them in my file system locally.

The issue was that the download link on the extension gallery doesn’t work for me. I was trying to download the brush extension.

Adam
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3. Re: Tableau API extensions not downloading, help please

masaki yoshimura Jun 20, 2019 12:50 AM (in response to Adam Buckley)

Seems the gallery doesn't work with IE. Google Chrome works for me.
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Tableau API extensions not downloading, help please

1. Re: Tableau API extensions not downloading, help please

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