2 Replies Latest reply on Mar 1, 2019 7:03 AM by Bala Balachander

    Tableau 2018.3 does not work with odbc

    Nataliya Ch.

      Tableau 10, and up to 2018.1 worked successfully with our odbc driver, but I have installed the newest version Tableau 2018.3 on the same machine (Windows) and now:

      Tableau 2018.1 works

      Tableau 2018.3 does not work with the same DSN, with the same odbc driver installed in the OS.

      I receive the message in Tableau during the connection:


      "The protocol is disconnected!

      Generic ODBC requires additional configuration. The driver and DSN (data source name) must be installed and configured to match the connection.

      Unable to connect using the DSN named "DV2". Check that the DSN exists and is a valid connection."


      Please help what was changed in the newest Tableau 2018.3 ?

      How I can detect incorrect (?) functionality in our odbc driver?


      Thank you