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I have the same setup for one of our dashboard with Oracle & Excel datasources.
- Here, while publishing, you need to uncheck 'Include external files'. that's the key for updating the excel data in server.
- if you are already following this step, then check your 'run as user' account has all required permissions to read this file from Tableau server.
- Make sure, you provided the UNC path (Path where excel file resided in Tableau server) while you publish the workbook.
- Otherwise, i doubt it is having contention issues ..you need to see the tableau server logs and identify what is causing the problem. You can raise a ticket to Tableau support.
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