0 Replies Latest reply on Nov 19, 2018 2:17 AM by Anjaneyulu Kottapalli

    Tableau server login page becomes blank

    Anjaneyulu Kottapalli

      Hi Folks,

       

      I have strange issue. Suddenly,Tableau server login page becomes blank.When i try Tabadmin status all services are running.

       

      I have analyzed logs and found an error wit cluster controller and pasted it below.

      2018-11-18 06:48:48.200 +0000 pool-35-thread-1   ERROR : com.tableausoftware.cluster.http.HttpServiceMonitor - IOException connecting to HTTP server at http://Worker:80/favicon.ico

      java.net.SocketTimeoutException: Read timed out

          at java.net.SocketInputStream.socketRead0(Native Method)

          at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)

          at java.net.SocketInputStream.read(SocketInputStream.java:171)

          at java.net.SocketInputStream.read(SocketInputStream.java:141)

          at org.apache.http.impl.io.SessionInputBufferImpl.streamRead(SessionInputBufferImpl.java:139)

          at org.apache.http.impl.io.SessionInputBufferImpl.fillBuffer(SessionInputBufferImpl.java:155)

          at org.apache.http.impl.io.SessionInputBufferImpl.readLine(SessionInputBufferImpl.java:284)

          at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:140)

          at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:57)

          at org.apache.http.impl.io.AbstractMessageParser.parse(AbstractMessageParser.java:261)

          at org.apache.http.impl.DefaultBHttpClientConnection.receiveResponseHeader(DefaultBHttpClientConnection.java:165)

          at org.apache.http.impl.conn.CPoolProxy.receiveResponseHeader(CPoolProxy.java:167)

          at org.apache.http.protocol.HttpRequestExecutor.doReceiveResponse(HttpRequestExecutor.java:272)

          at org.apache.http.protocol.HttpRequestExecutor.execute(HttpRequestExecutor.java:124)

          at org.apache.http.impl.execchain.MinimalClientExec.execute(MinimalClientExec.java:213)

          at org.apache.http.impl.client.MinimalHttpClient.doExecute(MinimalHttpClient.java:107)

          at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82)

          at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:107)

          at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:55)

          at com.tableausoftware.tabadmin.status.HttpStatusMonitor.getStatus(HttpStatusMonitor.java:90)

          at com.tableausoftware.cluster.http.HttpServiceMonitor.getState(HttpServiceMonitor.java:97)

          at com.tableausoftware.cluster.notification.PolledNotificationSource.run(PolledNotificationSource.java:105)

          at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

          at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)

          at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180)

          at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294)

          at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

          at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

          at java.lang.Thread.run(Thread.java:748)

       

       

      Any help with this!