0 Replies Latest reply on Nov 7, 2018 12:07 AM by Fiza Sharif

    #04326125 - 84% - An error occurred while waiting for services to reconfigure (after Digicert)

    Fiza Sharif

      Its been 2 days, my tableau server down ...

      #04326125 - Ticket number, and still no response from tableau

       

      Its happen after I did install Digicert SSL

       

      tsm pending-changes apply
      This operation will perform a server restart. Are you sure you wish to continue?
      (y/n): y
      Starting deployments asynchronous job.
      7% - Retrieving the topology to deploy.
      15% - Retrieving the configuration to deploy.
      23% - Validating the new topology.
      30% - Determining if server needs to be started.
      38% - Disabling all services.
      46% - Waiting for the services to stop.
      53% - Updating nodes to new topology.
      61% - Waiting for topology to be applied.
      69% - Updating nodes to new configuration.
      76% - Reconfiguring services.
      84% - An error occurred while waiting for services to reconfigure.
      The deployments job has failed.

       

      tsm.log --------------------
      2018-11-05 10:05:36 main : INFO com.tableausoftware.tabadmin.async.AsyncJobDelegate - Retrieved async job status Running. Id=14, progress=46
      2018-11-05 10:05:37 main : DEBUG com.tableausoftware.tabadmin.cli.ServerApi - Client request: GET
      https://localhost.localdomain:8850/api/0.5/asyncJobs/14
      2018-11-05 10:05:37 main : INFO com.tableausoftware.tabadmin.async.AsyncJobDelegate - Retrieved async job status Failed. Id=14, progress=100
      2018-11-05 10:05:37 main : ERROR com.tableausoftware.tabadmin.async.AsyncJobDelegate - Asynchronous job 14 completed but wasn't successful.
      2018-11-05 10:05:37 main : ERROR com.tableausoftware.tabadmin.cli.Console - The deployments job has failed.

       

      tsm status ---------------------

      tsm status -v

      node1: localhost Status: ERROR

      'Tableau Server Gateway 0' is stopped.

      'Tableau Server Application Server 0' is stopped.

      'Tableau Server VizQL Server 0' is stopped.

      'Tableau Server VizQL Server 1' is stopped.

      'Tableau Server VizQL Server 2' is stopped.

      'Tableau Server VizQL Server 3' is stopped.

      'Tableau Server Cache Server 0' is stopped.

      'Tableau Server Cache Server 1' is stopped.

      'Tableau Server Coordination Service 0' is running.

      'Tableau Server Cluster Controller 0' is stopped.

      'Tableau Server Search And Browse 0' is stopped.

      'Tableau Server Backgrounder 0' is stopped.

      'Tableau Server Backgrounder 1' is stopped.

      'Tableau Server Data Server 0' is stopped.

      'Tableau Server Data Server 1' is stopped.

      'Tableau Server Data Engine 0' is in an error state.

      'Tableau Server File Store 0' is stopped.

      'Tableau Server Repository 0' is stopped.

      'Tableau Server Administration Agent 0' is running.

      'Tableau Server Administration Controller 0' is running.

      'Tableau Server Service Manager 0' is running.

      'Tableau Server License Manager 0' is running.

      'Tableau Server Client File Service 0' is running.

      'Tableau Server Database Maintenance 0' is stopped.

      'Tableau Server Backup/Restore 0' is stopped.

      'Tableau Server Site Import/Export 0' is stopped.

      'Tableau Server SAML Service 0' is stopped.

       

      Any help will be appreciate....