4 Replies Latest reply on Nov 7, 2018 6:58 AM by Claire Smith

    Databse Functional account getting locked/disabled when used from Tableau server

    sumit singla

        Hi All,

       

      We are facing issues when using functional account for connecting to IBM DB2 database from tableau server. while publishing the dashboard we are embedding the user name and password and it is working fine.

      After publishing the dashboard on tableau server when we run the extract refresh it is getting successful for 2-3 times but after that functional account (used to connect to database) getting locked out by itself.

      Below is the error that we are getting.

       

       

      Any help is much appreciated.

       

      Regards,

      Sumit Singla