1 Reply Latest reply on Sep 25, 2018 10:58 PM by Bryan Fernandez

    Tableau Server Administration Controller not starting

    Chris Seeling
    Chris Seeling Sep 25, 2018 3:18 PM

      Hello,

       

       

      We have Tableau Server 2018.2.1 installed however on a restart of the Virtual Machine the all he Tableau Server services restart except the Administration Controller.

       

       

      calling the server on port 8850 says "This page can't be displayed"

      In the log files, all I can see is "connection refused" errors.

      However nothing on the machine setup has changed.

       

      Hoping for suggestions for resolving or diagnosing this issue.

       

      cheers,

      chris

        • 1. Re: Tableau Server Administration Controller not starting
          Bryan Fernandez
          Bryan Fernandez Sep 25, 2018 10:58 PM (in response to Chris Seeling)

          Hi ,

           

          Can you check your services of tableau server?

          Go to Control Panel\All Control Panel Items\Administrative Tools\Services

           

          There are 6 services that runs Tableau Server , check if it is running. These are the ff:

               1. Tableau Server Administration Agent

               2. Tableau Server Administration Controller

               3. Tableau Server Client File Service

               4. Tableau Server Coordination Service (Ensemble 1)

               5. Tableau Server License Manager

               6. Tableau Server Service Manager

           

          Post screenshot for updates. thanks