2 Replies Latest reply on Nov 5, 2018 12:49 AM by Yanling Ytterberg

Extract refresh with marketo connector credential

Yanling Ytterberg Sep 25, 2018 3:59 AM

Hi,

I wonder if anyone could guide me why Marketo data doesn't get refreshed, even though I've embedded Marketo connector credential in the workbook that I published on the Tableau server?

Thanks,

Yanling

1. Re: Extract refresh with marketo connector credential

Patrick A Van Der Hyde Nov 2, 2018 2:37 PM (in response to Yanling Ytterberg)

Hello Yanling,

Are you seeing any sort of error on extract refresh? I noticed that some people get timeout errors from their marketo instances due to the size of the data being pulled.

patrick
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2. Re: Extract refresh with marketo connector credential

Yanling Ytterberg Nov 5, 2018 12:49 AM (in response to Patrick A Van Der Hyde)

Hi Patrick,
I've got this issue solved by my IT department. The reason was our company's firewall settings. They've white-labled the Marketo web-connector URL, and thereafter, it works!
Thank you for following up!
Yanling
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Extract refresh with marketo connector credential

1. Re: Extract refresh with marketo connector credential

2. Re: Extract refresh with marketo connector credential

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