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Have you tried the workbook with the parameter for desktop rendering enabled? It may take longer as the iframe would be loading the view within the browser itself but it may assist with troubleshooting.
Here is the reference for 2018.1 (Which I believe you are on)
thanks for your response! As I could not find a working solution, I have set all dashboards/stories to a fixed size, which is loading fine. Will try to to reproduce the error as soon as I can find the time to do it and see if client side rendering helps.