1 Reply Latest reply on Sep 25, 2018 4:52 PM by John Kuo

    Backgrounder processes are Busy on 2 worker nodes and Down on 1 worker node

    Suhas Kamble

      Hi All,

       

      We have 3 distributed tableau servers installed: Prod, Test & Dev servers.

       

      Dev server is upgraded to 2018.1.2 from 10.5 with 1 Primary node [8 cores]  & 1 Worker node [8 cores] - All physical

       

      Test server is upgraded to 2018.1.2 from 10.5 with 1 Virtual Primary node , Physical : Worker node 1 [8 core], Worker node 2 [16 core]

       

      Prod server is 10.3 with 1 Virtual Primary node , Physical : Worker node 1 [8 core], Worker node 2 [16 core]

       

      Issue 1: Dev Server - In Worker node all 4 backgrounder process are down in Tableau server UI but using tabadmin status -v command : results are "All running"

       

      Issue 2: Prod Server - Worker node 2 which is dedicated node for backgrounder processes where all backgrounder are busy Tableau server UI but using tabadmin status -v command : results are "All running"

       

      Issue 3: Test Server - Worker node 2  which is dedicated node for backgrounder processes where all backgrounder are busy Tableau server UI but using tabadmin status -v command : results are "All running"

       

       

      Please assist. And thanks in advance for all the assistance/ information provided by everyone.