2 Replies Latest reply on Sep 13, 2018 10:16 AM by Shashank Ojha

getting multiple mails saying cluster controller is down.

naveen.raj.4 Sep 11, 2018 11:42 PM

We have been getting multiple mails daily saying cluster controller is down on one of our worker nodes. On checking the cluster controller logs within tabsvc\logs , I could not find any error. Also the tabadmin status -v is showing all servers are up and running.

Can you let me know what can be the cause of this

1. Re: getting multiple mails saying cluster controller is down.

Ken Flerlage Sep 13, 2018 9:28 AM (in response to naveen.raj.4)

This might be best taken up with Tableau Support, if you have not done so already.
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2. Re: getting multiple mails saying cluster controller is down.

Shashank Ojha Sep 13, 2018 10:16 AM (in response to naveen.raj.4)

We also do get such mails often, we have suspected this to be related to the windows update.

Eventually when i logged in to the node immediately after the mail, i could see a message saying that the Server was Shutdown due to some enexpected reason. Perhaps you might want to check in Event viewer too, just in case ?
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getting multiple mails saying cluster controller is down.

1. Re: getting multiple mails saying cluster controller is down.

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