5 Replies Latest reply on Sep 17, 2018 5:01 PM by Bryan Fernandez Branched from an earlier discussion.

    Upgrade Tableau Server 2018.1 to 2018.2 upgrade-tsm Script failed at 30% ERROR

    Bryan Fernandez

      It happens to me also, Now im upgrading 2018.1 to 2018.2.1 but these happens.

       

      2018-09-06 17:13:40.821 +0900 main : INFO  com.tableausoftware.tabadmin.webapp.asyncjobs.AsyncJobStore - Creating job 'InitializePreTsmServerJob'

      2018-09-06 17:13:40.883 +0900 main : INFO  com.tableausoftware.installer.operations.AsyncJobRunner - InitializePreTsmServerJob submitted. Job id 8. Start polling.

      2018-09-06 17:13:40.914 +0900 main : INFO  com.tableausoftware.tabadmin.cli.Console - Reconnecting to asynchronous job...

      2018-09-06 17:13:40.977 +0900 main : INFO  com.tableausoftware.tabadmin.cli.Console - Job id is '8', timeout is 2880 minutes.

      2018-09-06 17:13:40.977 +0900 main : INFO  com.tableausoftware.tabadmin.async.AsyncJobDelegate - Starting polling for async job status. Id=8, initial progress=-1

      2018-09-06 17:13:42.008 +0900 main : INFO  com.tableausoftware.tabadmin.async.AbstractMultiStepAsyncJobStrategy - 2% - Validating that there are no pending changes.

      2018-09-06 17:13:42.008 +0900 main : INFO  com.tableausoftware.tabadmin.async.AbstractMultiStepAsyncJobStrategy - 4% - Generating new asset key.

      2018-09-06 17:13:42.008 +0900 main : INFO  com.tableausoftware.tabadmin.async.AbstractMultiStepAsyncJobStrategy - 6% - Saving asset key.

      2018-09-06 17:13:43.040 +0900 main : INFO  com.tableausoftware.tabadmin.async.AbstractMultiStepAsyncJobStrategy - 8% - Generating passwords.

      2018-09-06 17:13:43.040 +0900 main : INFO  com.tableausoftware.tabadmin.async.AbstractMultiStepAsyncJobStrategy - 10% - Promoting configuration.

      2018-09-06 17:13:44.071 +0900 main : INFO  com.tableausoftware.tabadmin.async.AbstractMultiStepAsyncJobStrategy - 12% - Installing TSM services on all nodes.

      2018-09-06 17:13:45.118 +0900 main : INFO  com.tableausoftware.tabadmin.async.AbstractMultiStepAsyncJobStrategy - 14% - Installing Repository services.

      2018-09-06 17:13:45.118 +0900 main : INFO  com.tableausoftware.tabadmin.async.AbstractMultiStepAsyncJobStrategy - 16% - Checking backup compatibility.

      2018-09-06 17:13:45.118 +0900 main : INFO  com.tableausoftware.tabadmin.async.AbstractMultiStepAsyncJobStrategy - 18% - Generating manifest.

      2018-09-06 17:13:48.228 +0900 main : INFO  com.tableausoftware.tabadmin.async.AbstractMultiStepAsyncJobStrategy - 20% - Disabling all services.

      2018-09-06 17:13:48.228 +0900 main : INFO  com.tableausoftware.tabadmin.async.AbstractMultiStepAsyncJobStrategy - 22% - Waiting for the services to stop.

      2018-09-06 17:23:50.073 +0900 main : INFO  com.tableausoftware.tabadmin.async.AbstractMultiStepAsyncJobStrategy - 24% - Installing restore services failed.

      2018-09-06 17:23:50.073 +0900 main : INFO  com.tableausoftware.tabadmin.async.AbstractMultiStepAsyncJobStrategy - 26% - Deleting temporary backup file.

      2018-09-06 17:23:50.073 +0900 main : INFO  com.tableausoftware.tabadmin.async.AbstractMultiStepAsyncJobStrategy - 28% - Cleaning up restore data on all nodes.

      2018-09-06 17:23:50.073 +0900 main : INFO  com.tableausoftware.tabadmin.async.AbstractMultiStepAsyncJobStrategy - 30% - Uninstalling restore services.

      2018-09-06 17:23:50.073 +0900 main : ERROR com.tableausoftware.tabadmin.async.AsyncJobDelegate - Asynchronous job 8 completed but wasn't successful.

      2018-09-06 17:23:50.073 +0900 main : WARN  com.tableausoftware.installer.operations.AsyncJobRunner - Failed to reconnect to async job 8. Will retry.

      2018-09-06 17:23:50.073 +0900 main : ERROR com.tableausoftware.installer.PreTsmUpgrader - InstallerException raised during installation.

      com.tableausoftware.installer.InstallerException: Failed to serialize InitializePreTsmServerJob parameters.

      at com.tableausoftware.installer.operations.InitializePreTsmServerJobOperation.perform(InitializePreTsmServerJobOperation.java:90)

      at com.tableausoftware.installer.AbstractOperationRunner.run(AbstractOperationRunner.java:154)

      at com.tableausoftware.installer.AbstractOperationRunner.execute(AbstractOperationRunner.java:100)

      at com.tableausoftware.installer.AbstractOperationRunner.execute(AbstractOperationRunner.java:54)

      at com.tableausoftware.installer.PreTsmUpgrader.execute(PreTsmUpgrader.java:83)

      at com.tableausoftware.installer.PreTsmUpgrader.main(PreTsmUpgrader.java:90)

      Caused by: java.lang.RuntimeException: Failed to run async job during installer operation.

      at com.tableausoftware.installer.operations.AsyncJobRunner.run(AsyncJobRunner.java:72)

      at com.tableausoftware.installer.operations.InitializePreTsmServerJobOperation.perform(InitializePreTsmServerJobOperation.java:83)

      ... 5 more

      Caused by: com.tableausoftware.commandline.commons.NonReportableException

      at com.tableausoftware.tabadmin.async.AsyncJobDelegate.execute(AsyncJobDelegate.java:122)

      at com.tableausoftware.installer.operations.AsyncJobRunner.lambda$reconnectToJob$1(AsyncJobRunner.java:91)

      at net.jodah.failsafe.Functions$10.call(Functions.java:252)

      at net.jodah.failsafe.SyncFailsafe.call(SyncFailsafe.java:145)

      at net.jodah.failsafe.SyncFailsafe.run(SyncFailsafe.java:81)

      at com.tableausoftware.installer.operations.AsyncJobRunner.reconnectToJob(AsyncJobRunner.java:91)

      at com.tableausoftware.installer.operations.AsyncJobRunner.run(AsyncJobRunner.java:70)

      ... 6 more

       

      I'm running out of options, I did these many times. Is there anyone have encountered these before?

      Thanks