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Prithvi I , you are allowed two non-production server installs, thus you can test this yourself without impacting production. In fact, you are the only best person to test this as only you know and exist in your company's environment. Everyone here has experienced issues but most have made it. In fact, I spent 9 hours yesterday trying to go from 2018.1 to 2018.3 and finally succeeded on my 7th or 8th attempt. If you just keep hitting walls then you really need to reach out to Tableau Support for help.
First and foremost, you need to have a development environment spun up so you can test software upgrades while keeping your production environment going.
I will try the same in AWS. I may not be able to create the accounts and data. Will keep you informed of the progress
Hi Prithvi I,
As Toby said you should have a testing environment, so trial and error is a breeze.
I have 2018.1 version installed before and spend 4 working days when Tableau release 2018.2.x version and I tested all types of upgrades.
And now I easily upgrade again to 2018.3.0 because of past experiences.
I did a lot of testing, trial and error also until It came out to this guide I written.
Share your results and asks Tableau Community will surely give you a hand.
We are planning to upgrade from 10.1 to 2018.3. I tried earlier as well, but the installation failed and I had to roll back our test environment,
I encountered the following error during the upgrade:
"WARNING: The server may not have started properly. Part of the installer exited with error code: (10). Check the logs: C:\ProgramData\Tableau\Tableau Server\logs\app-install.log for more information."
Yeah, that would be a case where you just start it again. That's what worked for me. Why I do not know.
I experienced that too , you can see it on this guide,
What you can try to do is to create a new local administrator account.
Before that, remove completely your 2018.1, follow the guide on how to.
and then login to the new created account and run the 2018.3 installer again.
I did upgrade from 10.1 to 2018.3 successfully after following Bryan's guide and modifying a few steps here and there.
- You cannot upgrade directly from 10.1 to 2018.3 you have to upgrade to 2018.1 first. Follow this tip, Upgrade your server to 2018.1(pre-TSM)
- After upgrading, allow it to run a few hours do basic sanity checks on your projects, sites, users ... blabla to ensure it is working well.
- Do a backup using tabadmin and store the backup file somewhere really safe.
- Store all your SSL files and anything else you need to backup somewhere safe.
- Stop Tableau Server and Uninstall it using the add remove programs, during this uninstall, ensure you select backup. After uninstall, a new backup will be created with a name similar to this *uninstall-2018.1****.tsbak* (Keep this one is the safest of places)
- Clean all traces of Tableau Server, delete the install path for Tableau Server \Program Files\Tableau or \ProgramData\Tableau
- Clean any entries in the Environment variables following Bryan's Guide.
- After a good clean up "Stressing on Good" , the start installation again
- This is a fresh bare metal kind of install, and if you have other nodes then proceed to add nodes after your Initial node is set up and completed.
- Stop Tableau Server. Copy the *uninstall-2018.1****.tsbak* to the tableau server backup path example "C:\Program Files\Tableau\Tableau Server\data\tabsvc\files\backups\"
- Do a tsm maintenance restore --file *uninstall-2018.1****.tsbak*.
- Restart your Server.
- After installing your initial nodes and additional nodes, you must configure afresh thru the TSM UI.
- DO NOT start anything unless you have secured the *uninstall-2018.1****.tsbak* files in your back pocket.
- Use Bryan's guide as the holy book for this activity.
- What I did NOT do was to create a new local admin. My environment is very secure so I used the existing local admin.
- The other was to let the services run with local system credentials since these services do not require elevated privileges.
See if these tips help you move to the desired destination = 2018.3
Hi Bryan & Daniel,
I am unable to log into Web TSM. I am using the local admin credentials, but it does not let me log in to Web TSM.
try to login this way
HOSTNAME\ID or .\ID
pls note the dot before the forward slash.
Can you share the screenshot
Thank you Daniel.
.\ is equivalent to HOSTNAME
For example my User ID= "Admin" Then i should enter the following:
Thank you very much for your help Daniel & Bryan. It has worked out for me. You guys are life savers
Shahzeb Kazi wrote:
Alternately, you can try ID@Domain. This worked for me, too.
Did you reach the target destination = 2018.3, with all your projects, data, users, vizes intact?