1 Reply Latest reply on Oct 8, 2018 4:29 PM by chris mutchler

    Internet communication error: Unsupported protocol

    Viktor Hrtanek

      Hi all,

       

       

       

      I am receiving internet communication error, when i want to connect to server. Previously I was able to publish workbooks without any issue, but suddenly there occurred this error:

       

       

      Cannot connect to Tableau Server. Please check the server name and port and try again.
      Internet communication error: Unsupported protocol (company server url).

       

       

      I tried to refresh my SSL certificates, but it didn't help.

       

      The last idea i have is, if it could be caused by "set HTTPS_PROXY=url:port" used via windows command line. Would be anybody able to help with the issue?

       

       

      I am using Windows7 and Tableau Desktop 10.5.

       

       

      Thank you.