2 Replies Latest reply on Aug 29, 2018 1:19 AM by Arti Sawant

    AD refresh causes Site access update to revert back

    Arti Sawant

      Hello Members,

       

      I need help with the Site Access setup. Currently a User is given access to 3 Sites created on the Tableau Server. Also we have a AD refresh activity set up every 15 minutes.

      When I updated the access of the user to only one site via "Manage All Sites", it worked fine for 10 minutes.

       

      But when I revisited it again after 15 mins or so, after the AD refresh, the user access is again back to original i.e. all 3 sites.

       

      What is it, that I am missing here?

       

      USER has access to SITEs

       

      Site1           -- Yes

      Site2           -- Yes

      Site3           -- Yes

       

      I updated it to

       

      Site1           -- No

      Site2           -- Yes

      Site3           -- No

       

      After 15 mins AD refresh

       

      it goes back to

       

      Site1           -- Yes

      Site2           -- Yes

      Site3           -- Yes

        • 1. Re: AD refresh causes Site access update to revert back
          Naveen B

          Hi Arti,

           

          Your user permissions based on the AD Synchronization is the high level when compared to changed one

           

          That's why the role is getting changed. Check the AD group role he/she belongs to if the role of the group is higher when compared to the changed role then automatically your selection will be reverted.

           

          Maintain the same level of role-based overall server and sites.

           

          Hope this helps.

           

          Plz mark this answer as correct and helpful to close the thread.

           

          BR,

          NB

          • 2. Re: AD refresh causes Site access update to revert back
            Arti Sawant

            Hey Naveen,

             

            Thanks for your reply. The access that I am referring to is Site Membership. And the role across is common as per the "Minimum Site Role".

             

            I have updated my original query to be more specific and detailed.

             

            Hope this helps in explaining the issue I am facing.