2 Replies Latest reply on Oct 19, 2018 3:19 AM by James Rees

    AWS SES to send subscriptions?

    Guillaume Petit

      Hello,

       

      We are trying to use AWS SES to send subscriptions from Tableau Server. In Tableau config, we are connecting to email-smtp.us-east-1.amazonaws.com on port 25 with TLS enabled (using the login details generated by AWS i.e. username = AKIAIDB...). The domain from which we send is verified on AWS and the individual email used is as well. However, subscriptions go through in only about 50% of the cases (?!), while for the remaining 50% we are getting a "SMTP host unreachable" error.

       

      Is anyone successfully sending subscriptions through AWS SES and, if so, what SMTP settings are you using?

       

      Thanks,

       

      Guillaume