3 Replies Latest reply on Jun 23, 2018 8:03 PM by Deepak Rai

    Average Time

    Olu Crawford

      Hello All,

       

      I am having trouble finding the Average for "Time Spent on Ticket" per GDMS (Owner). The average calculation to the right seems to be wrong. I have attached information and Dashboard below. I think there may be an issue with Null information filter out. Thanks for the help!

       

      Message was edited by: Olu Crawford