3 Replies Latest reply on Jun 27, 2018 7:18 AM by Shakib Mohammad

    Error while Installing latest version of Tableau Desktop

    Shakib Mohammad

      Hi,

       

      I am encountering an error while installing tableau desktop in windows 7.

       

      I have disabled the firewall and upgraded Dot Net framework to 4.5 still same error.

       

       

       

      Error Log:

       

      [09B0:06CC][2018-06-23T13:24:54]i001: Burn v3.10.4.4718, Windows v6.1 (Build 7600: Service Pack 0), path: C:\Users\SaQ\AppData\Local\Temp\{789FC5D5-3E5A-4B8A-BB21-73EC84F89426}\.cr\TableauDesktop-64bit-2018-1-2.exe

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'LaunchTarget' to value '[INSTALLDIR]\bin\Tableau.exe'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'ACTIVATE_KEY' to value 'none'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'REGISTER' to value '0'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'DATABASEDRIVERS' to value '1'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'DRIVER_REDSHIFT' to value '1'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'DRIVER_MSSQL' to value '1'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'DRIVER_POSTGRES' to value '1'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'RECLAIMLICENSE' to value '0'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'TAB_PRODUCT' to value 'Desktop'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'LANGLIST' to value 'de-DEen-USes-ESfr-FRja-JPko-KRpt-BRzh-CN'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'REPORTINGSERVER' to value '0'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'SCHEDULEREPORTINTERVAL' to value '0'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'AUTOSAVE' to value '1'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'AUTOUPDATE' to value '1'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'AUTOUPDATESERVER' to value 'downloads.tableau.com'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'TitleFullVersion' to value 'Tableau 2018.1'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'INSTALLDIR' to value '[ProgramFiles64Folder]Tableau\Tableau 2018.1'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'DESKTOPSHORTCUT' to value '1'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'STARTMENUSHORTCUT' to value '1'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'FORCEPASSIVE' to value '0'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'DRIVERDIR' to value '[ProgramFiles64Folder]Tableau\Drivers'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'VC2013_GUID' to value '{5d0723d3-cff7-4e07-8d0b-ada737deb5e6}'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'POSTGRES_GUID' to value '{3D4F4C5A-28C7-441D-81DC-2AA2C1A61B6A}'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'MSSQL64_GUID' to value '{2D98CD18-5754-4D94-B7E8-E6E11DAA56B1}'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'BUILD_VERSION' to value '20181.18.0615.1128'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'SKIP_BRIDGE_INSTALL' to value '0'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'REMOVEINSTALLEDAPP' to value '0'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'SKIPAPPLICATIONLAUNCH' to value '0'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'ACCEPTEULA' to value '0'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'ATRENABLED' to value 'notspecified'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'ATRREQUESTEDDURATIONSECONDS' to value 'notspecified'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'TABLEAU_LANG' to value ' '

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'USER_LANG' to value '[UserLanguageID]'

      [09B0:06CC][2018-06-23T13:24:54]i000: Initializing string variable 'OS64' to value '1'

      [09B0:06CC][2018-06-23T13:24:54]i009: Command Line: '-burn.clean.room=\\VBOXSVR\Do_Not_Backup\Tableau\TableauDesktop-64bit-2018-1-2.exe -burn.filehandle.attached=172 -burn.filehandle.self=180'

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting string variable 'WixBundleOriginalSource' to value '\\VBOXSVR\Do_Not_Backup\Tableau\TableauDesktop-64bit-2018-1-2.exe'

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value '\\VBOXSVR\Do_Not_Backup\Tableau\'

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\SaQ\AppData\Local\Temp\Tableau_2018.1_(20181.18.0615.1128)_20180623132454.log'

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'VersionNT >= v6.1' evaluates to true.

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting string variable 'WixBundleName' to value 'Tableau 2018.1 (20181.18.0615.1128)'

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting string variable 'WixBundleManufacturer' to value 'Tableau Software'

      [09B0:09D8][2018-06-23T13:24:54]i000: Setting string variable 'TABLEAU_LANG' to value ' '

      [09B0:09D8][2018-06-23T13:24:54]i000: Setting version variable 'WixBundleFileVersion' to value '18.1.1413.0'

      [09B0:06CC][2018-06-23T13:24:54]i100: Detect begin, 6 packages

      [09B0:06CC][2018-06-23T13:24:54]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau 2018.1\AutoUpdate'

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting numeric variable 'LM_VERSION_FOUND_AU' to value 0

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting numeric variable 'VC2013_FOUND' to value 1

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting numeric variable 'POSTGRES_FOUND' to value 1

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'VersionNT64' evaluates to true.

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting numeric variable 'MSSQL64_FOUND' to value 1

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'LM_VERSION_FOUND_LE' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'LM_VERSION_FOUND_LD' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'LM_VERSION_FOUND_DD' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting string variable 'VC2015_FOUND' to value '1'

      [09B0:06CC][2018-06-23T13:24:54]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau Bridge'

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting numeric variable 'LM_BUILD_VERSION_FOUND' to value 0

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'LM_BUILD_VERSION_FOUND' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:54]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau 2018.1\Directories'

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting numeric variable 'LM_VERSION_FOUND_DIR' to value 0

      [09B0:06CC][2018-06-23T13:24:54]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau 2018.1\AutoUpdate'

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting numeric variable 'LM_VERSION_FOUND_AUSERVER' to value 0

      [09B0:06CC][2018-06-23T13:24:54]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau 2018.1\Autosave'

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting numeric variable 'LM_VERSION_FOUND_AS' to value 0

      [09B0:06CC][2018-06-23T13:24:54]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau 2018.1\Install'

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting numeric variable 'CU_VERSION_FOUND_DT' to value 0

      [09B0:06CC][2018-06-23T13:24:54]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau 2018.1\Install'

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting numeric variable 'CU_VERSION_FOUND_SM' to value 0

      [09B0:06CC][2018-06-23T13:24:54]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau 2018.1\Install'

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting numeric variable 'DD_FOUND' to value 0

      [09B0:06CC][2018-06-23T13:24:54]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau 2018.1\Install'

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting numeric variable 'DD_REDSHIFT_FOUND' to value 0

      [09B0:06CC][2018-06-23T13:24:54]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau 2018.1\Install'

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting numeric variable 'DD_MSSQL_FOUND' to value 0

      [09B0:06CC][2018-06-23T13:24:54]i000: Registry key not found. Key = 'SOFTWARE\Tableau\Tableau 2018.1\Install'

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting numeric variable 'DD_POSTGRES_FOUND' to value 0

      [09B0:06CC][2018-06-23T13:24:54]i000: Setting numeric variable 'LM_AMAZON_FOUND' to value 1

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'LM_VERSION_FOUND_AU' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'LM_VERSION_FOUND_AUSERVER' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'LM_VERSION_FOUND_AS' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'LM_VERSION_FOUND_DIR' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'CU_VERSION_FOUND_DT' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'CU_VERSION_FOUND_SM' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'DD_FOUND' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'DD_REDSHIFT_FOUND' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'DD_MSSQL_FOUND' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:54]i052: Condition 'DD_POSTGRES_FOUND' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:54]i101: Detected package: VC2013Redist, state: Absent, cached: None

      [09B0:06CC][2018-06-23T13:24:54]i101: Detected package: VC2015Redist, state: Absent, cached: None

      [09B0:06CC][2018-06-23T13:24:54]i101: Detected package: MSSQL64, state: Present, cached: Complete

      [09B0:06CC][2018-06-23T13:24:54]i101: Detected package: Postgres, state: Present, cached: Complete

      [09B0:06CC][2018-06-23T13:24:54]i101: Detected package: Redshift, state: Present, cached: Complete

      [09B0:06CC][2018-06-23T13:24:54]i101: Detected package: Tableau, state: Absent, cached: Complete

      [09B0:06CC][2018-06-23T13:24:54]i199: Detect complete, result: 0x0

      [09B0:09D8][2018-06-23T13:24:56]i000: Setting numeric variable 'ACCEPTEULA' to value 1

      [09B0:06CC][2018-06-23T13:24:56]i200: Plan begin, 6 packages, action: Install

      [09B0:06CC][2018-06-23T13:24:56]i052: Condition '(NOT VC2013_FOUND)' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:56]w321: Skipping dependency registration on package with no dependency providers: VC2013Redist

      [09B0:06CC][2018-06-23T13:24:56]i052: Condition '(NOT VC2015_FOUND)' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:56]w321: Skipping dependency registration on package with no dependency providers: VC2015Redist

      [09B0:06CC][2018-06-23T13:24:56]i052: Condition 'DATABASEDRIVERS=1 AND DRIVER_MSSQL=1 AND VersionNT64 AND (NOT MSSQL64_FOUND)' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:56]i052: Condition 'DATABASEDRIVERS=1 AND DRIVER_POSTGRES=1 AND VersionNT64 AND (NOT POSTGRES_FOUND)' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:56]i052: Condition 'DATABASEDRIVERS=1 AND DRIVER_REDSHIFT=1 AND VersionNT64 AND (NOT LM_AMAZON_FOUND)' evaluates to false.

      [09B0:06CC][2018-06-23T13:24:56]i000: Setting string variable 'WixBundleRollbackLog_Tableau' to value 'C:\Users\SaQ\AppData\Local\Temp\Tableau_2018.1_(20181.18.0615.1128)_20180623132454_000_Tableau_rollback.log'

      [09B0:06CC][2018-06-23T13:24:56]i000: Setting string variable 'WixBundleLog_Tableau' to value 'C:\Users\SaQ\AppData\Local\Temp\Tableau_2018.1_(20181.18.0615.1128)_20180623132454_000_Tableau.log'

      [09B0:06CC][2018-06-23T13:24:56]i201: Planned package: VC2013Redist, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [09B0:06CC][2018-06-23T13:24:56]i201: Planned package: VC2015Redist, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [09B0:06CC][2018-06-23T13:24:56]i201: Planned package: MSSQL64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [09B0:06CC][2018-06-23T13:24:56]i201: Planned package: Postgres, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [09B0:06CC][2018-06-23T13:24:56]i201: Planned package: Redshift, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [09B0:06CC][2018-06-23T13:24:56]i201: Planned package: Tableau, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register

      [09B0:06CC][2018-06-23T13:24:56]i299: Plan complete, result: 0x0

      [09B0:09D8][2018-06-23T13:24:56]i000: Setting string variable 'ACCEPTEULA' to value '1'

      [09B0:06CC][2018-06-23T13:24:56]i300: Apply begin

      [09B0:06CC][2018-06-23T13:24:56]i010: Launching elevated engine process.

      [09B0:06CC][2018-06-23T13:24:58]i011: Launched elevated engine process.

      [09B0:06CC][2018-06-23T13:24:58]i012: Connected to elevated engine.

      [0BBC:0774][2018-06-23T13:24:58]i358: Pausing automatic updates.

      [0BBC:0774][2018-06-23T13:24:58]i359: Paused automatic updates.

      [0BBC:0774][2018-06-23T13:24:58]i360: Creating a system restore point.

      [0BBC:0774][2018-06-23T13:25:03]i361: Created a system restore point.

      [0BBC:0774][2018-06-23T13:25:03]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c31e6065-d1dc-41f7-bd99-cbd67c010f8e}, options: 0x7, disable resume: No

      [0BBC:0774][2018-06-23T13:25:03]i000: Caching bundle from: 'C:\Users\SaQ\AppData\Local\Temp\{C28630AD-0855-4CAD-9341-075CB158D113}\.be\tableau-setup-std-tableau-2018-1.18.0615.1128-x64.exe' to: 'C:\ProgramData\Package Cache\{c31e6065-d1dc-41f7-bd99-cbd67c010f8e}\tableau-setup-std-tableau-2018-1.18.0615.1128-x64.exe'

      [0BBC:0774][2018-06-23T13:25:03]i320: Registering bundle dependency provider: {c31e6065-d1dc-41f7-bd99-cbd67c010f8e}, version: 18.1.1413.0

      [0BBC:0774][2018-06-23T13:25:03]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c31e6065-d1dc-41f7-bd99-cbd67c010f8e}, resume: Active, restart initiated: No, disable resume: No

      [0BBC:09B4][2018-06-23T13:25:05]i304: Verified existing payload: Tableau at path: C:\ProgramData\Package Cache\{A8A3B9F0-037C-438C-9ADC-256F686F12FC}v18.1.1413\tableau-setup-std-tableau-2018-1.18.0615.1128-x64.msi.

      [0BBC:0774][2018-06-23T13:25:05]i323: Registering package dependency provider: {A8A3B9F0-037C-438C-9ADC-256F686F12FC}, version: 18.1.1413, package: Tableau

      [0BBC:0774][2018-06-23T13:25:05]i301: Applying execute package: Tableau, action: Install, path: C:\ProgramData\Package Cache\{A8A3B9F0-037C-438C-9ADC-256F686F12FC}v18.1.1413\tableau-setup-std-tableau-2018-1.18.0615.1128-x64.msi, arguments: ' MSIFASTINSTALL="7" RECLAIMLICENSE="0" AUTOSAVE="1" ATRENABLED="notspecified" ATRREQUESTEDDURATIONSECONDS="notspecified" DRIVERDIR="C:\Program Files\Tableau\Drivers" ACTIVATE_KEY="none" REGISTER="0" TRANSFORMS=" " REPORTINGSERVER="0" SCHEDULEREPORTINTERVAL="0" AUTOUPDATE="1" AUTOUPDATESERVER="downloads.tableau.com" DATABASEDRIVERS="1" DRIVER_REDSHIFT="1" DRIVER_POSTGRES="1" DRIVER_MSSQL="1" DESKTOPSHORTCUT="1" STARTMENUSHORTCUT="1" INSTALLDIR="C:\Program Files\Tableau\Tableau 2018.1" ARPSYSTEMCOMPONENT="1" ACCEPTEULA="1"'

      [0BBC:0774][2018-06-23T13:26:00]e000: Error 0x80070643: Failed to install MSI package.

      [0BBC:0774][2018-06-23T13:26:00]e000: Error 0x80070643: Failed to execute MSI package.

      [09B0:06CC][2018-06-23T13:26:00]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [09B0:06CC][2018-06-23T13:26:00]i319: Applied execute package: Tableau, result: 0x80070643, restart: None

      [09B0:06CC][2018-06-23T13:26:00]e000: Error 0x80070643: Failed to execute MSI package.

      [0BBC:0774][2018-06-23T13:26:00]i318: Skipped rollback of package: Tableau, action: Uninstall, already: Absent

      [09B0:06CC][2018-06-23T13:26:00]i319: Applied rollback package: Tableau, result: 0x0, restart: None

      [0BBC:0774][2018-06-23T13:26:00]i329: Removed package dependency provider: {A8A3B9F0-037C-438C-9ADC-256F686F12FC}, package: Tableau

      [0BBC:0774][2018-06-23T13:26:00]i329: Removed package dependency provider: {788C401A-726B-4CE7-8BC2-89FD7967A6ED}, package: Redshift

      [0BBC:0774][2018-06-23T13:26:00]i329: Removed package dependency provider: {3D4F4C5A-28C7-441D-81DC-2AA2C1A61B6A}, package: Postgres

      [0BBC:0774][2018-06-23T13:26:00]i329: Removed package dependency provider: {2D98CD18-5754-4D94-B7E8-E6E11DAA56B1}, package: MSSQL64

      [0BBC:0774][2018-06-23T13:26:00]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c31e6065-d1dc-41f7-bd99-cbd67c010f8e}, resume: None, restart: None, disable resume: No

      [0BBC:0774][2018-06-23T13:26:00]i330: Removed bundle dependency provider: {c31e6065-d1dc-41f7-bd99-cbd67c010f8e}

      [0BBC:0774][2018-06-23T13:26:00]i352: Removing cached bundle: {c31e6065-d1dc-41f7-bd99-cbd67c010f8e}, from path: C:\ProgramData\Package Cache\{c31e6065-d1dc-41f7-bd99-cbd67c010f8e}\

      [0BBC:0774][2018-06-23T13:26:00]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c31e6065-d1dc-41f7-bd99-cbd67c010f8e}, resume: None, restart initiated: No, disable resume: No

      [09B0:06CC][2018-06-23T13:26:00]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No