3 Replies Latest reply on Jun 15, 2018 7:51 AM by Ciaran Bource

    Tableau 10.5 - error communicating with ServiceNow ITSM  -Tableau Connectors


      I am trying to connect to my ServiceNow instance with the admin access, which is a local account. After the panel where you specify the Date Range, I get this error:



      Unable to load URL: https://connectors.tableau.com:443/servicenow/servicenow/1/servicenow.html


      I already added https://connectors.tableau.com to IE (my default browser)


      I also try to access the URL directly on a browser and it's not responding either.


      Appreciate if anyone can shed some light on this issue.

      Thank you.