3 Replies Latest reply on Jun 15, 2018 7:51 AM by Ciaran Bource

    Tableau 10.5 - error communicating with ServiceNow ITSM  -Tableau Connectors

    aditya.wresniyandaka

      I am trying to connect to my ServiceNow instance with the admin access, which is a local account. After the panel where you specify the Date Range, I get this error:

       

      WebDataRequestor::InitAPIObj

      Unable to load URL: https://connectors.tableau.com:443/servicenow/servicenow/1/servicenow.html

       

      I already added https://connectors.tableau.com to IE (my default browser)

       

      I also try to access the URL directly on a browser and it's not responding either.

       

      Appreciate if anyone can shed some light on this issue.

      Thank you.

       

      Tableau105_ServiceNowITSMConnector.JPG