5 Replies Latest reply on Apr 22, 2019 9:35 AM by Jay Jesus

    Complaints Dashboard

    Jay Jesus

      Hello -

       

      I would like to post a topic on the data sheets and dashboards that I will be working on. Focus area would be Corporate Complaints and attaching a document along with this message.

       

      1) I have about 4-5 columns of data which contain summary of a complaint as in its origin, responses and how it's been handled for a case

      2) The business would like to see that information on a sheet or dashboard, since they need to evaluate the root cause and investigate

      3) They might want to filter those columns based on word selections as in AML/ Fraud / Ethics etc...

      4) would like to know how we could give them the flexibility to filter and check out the data interactively on a sheet or dashboard.