Hi Theresa -
Where do you stand with this error? The DEGRADED status is common during fail-over, but to have it persists over an hour is quite unusual. I'm less concerned about the File Store availability, and more so with the repository "setting up". Have you tried to fall back to the earlier status configuration, and if so, what was the result?
What I want to see in this testing was the transition of the worker2 repository from ACTIVE to PASSIVE when the worker1 is not available.
So in this case, I turned off the worker1 that whole time. After more than an hour, I decided to turn on the worker1.
The result as indicated on the logs is shown below:
The status of the worker1 was returned to its previous state, while for worker2, its DEGRADED status persisted and even though the repository is up and running as PASSIVE, the file store was still not available.
Hi Theresa -
Glad to hear you got the repository up and running. In regard to the DEGRADED status owing to the file store being unavailable, I would open a case with Tableau Tech Support, to have them take a look at it. As an alternative, there are several actions you can try on your own. See here for specifics: Troubleshoot Server Processes