1 Reply Latest reply on May 8, 2018 5:45 AM by Ciaran Bource

    Tableau Prep tool -  Check that the server is running and that the URL is correct.

    Sivasankar Muthusamy

      Experiencing error in Login to the Tableau online from Tableau Prep tool. I have created a flow on Tableau Prep tool and trying to publish the data source to Tableau online. Logon to the Tableau online from Prep tool was failed with the error. Below error are noticed while trying to connect

       

      Can't authenticate the Tableau Server Vizportal service. Try logging out and then log in again.

       

      Check that the server is running and that the URL is correct. If this host is using the http protocol, make sure to include "http://" in the URL.

       

      Environment - Tableau Prep 2018.1.1, Tableau Online

       

      Anyone had an experience with the logon issue on the Tableau prep tool ?