3 Replies Latest reply on Apr 30, 2018 3:40 AM by Okechukwu Ossai

    Calculation Error

    richa chauhan

      I am getting an datatype error while performing following calculation. - Can not compare float ans string type.

       

      IF  [RESPONSE SLA] < 1 and [Incident Priority] = 1 then

      [Incident SLA Response Status] = 'Achieved' ELSE

      [Incident SLA Response Status] = 'Breached' END

       

      Can someone please help.