10 Replies Latest reply on Apr 29, 2018 6:01 AM by Rose K

    Coordination Services Cleanup Failed error when trying to upgrade server from 10.4 to 2018

    Vinh Ton

      Anybody come across this? Suggestions?

       

      log details below, something about zookeper.

      coordinationServicesFailed.jpg

       

       

      2018-04-29 04:56:23.150 -0700_FATAL_10.50.9.199:IRV-NT-199_:_pid=4896_0x2c7106d9__user=__request=__ java.util.concurrent.TimeoutException: Unable to connect to Zookeeper ensemble. Timeout.

      2018-04-29 04:56:23.165 -0700_DEBUG_10.50.9.199:IRV-NT-199_:_pid=4896_0x2c7106d9__user=__request=__ NativeException: java.util.concurrent.TimeoutException: Unable to connect to Zookeeper ensemble. Timeout.

      com/tableausoftware/domain/solr/util/ZooKeeperStateCleaner.java:118:in `newSession'

      com/tableausoftware/domain/solr/util/ZooKeeperStateCleaner.java:73:in `deleteNodes'

      file:C:/Program Files/Tableau/Tableau Server/2018.1/bin/tabadmin.jar!/lib/service/zookeeper.rb:90:in `cleanup_zookeeper_nodes'

      org/jruby/RubyArray.java:1615:in `each'

      file:C:/Program Files/Tableau/Tableau Server/2018.1/bin/tabadmin.jar!/lib/service/zookeeper.rb:84:in `cleanup_zookeeper_nodes'

      file:/C:/Program Files/Tableau/Tableau Server/2018.1/bin/tabadmin.jar!/lib/component.rb:611:in `with_components_running'

      file:C:/Program Files/Tableau/Tableau Server/2018.1/bin/tabadmin.jar!/lib/service/zookeeper.rb:75:in `cleanup_zookeeper_nodes'

      file:/C:/Program Files/Tableau/Tableau Server/2018.1/bin/tabadmin.jar!/lib/commands/cleanup_coordination_state.rb:48:in `run'

      file:/C:/Program Files/Tableau/Tableau Server/2018.1/bin/tabadmin.jar!/lib/multicommand.rb:255:in `dispatch'

      file:/C:/Program Files/Tableau/Tableau Server/2018.1/bin/tabadmin.jar!/bin/tabadmin.rb:35:in `(root)'

      org/jruby/RubyKernel.java:1058:in `load'

      file:/C:/Program Files/Tableau/Tableau Server/2018.1/bin/tabadmin.jar!/bin/tabadmin.rb:1:in `(root)'

      org/jruby/RubyKernel.java:1033:in `require'

      file:/C:/Program Files/Tableau/Tableau Server/2018.1/bin/tabadmin.jar!/META-INF/main.rb:36:in `require'

      <script>:3:in `(root)'