Please open a ticket with Tableau Support. This issue sounds like a network related error that our Tableau Server team may be able to assist you in debugging.
Hi Patrick, I have raised a Support ticket long back and unfortunately Support has not been able to find out the issue and hence thought of trying out the Community in case someone has faced similar issue earlier.
After trying a few things, we now see an error as soon as we try to connect to Salesforce.com : "The issuer certificate of a locally looked up certificate could not be found"
The company Network guy says that it does not look likea proxy issue and server isnt trusting the cert its pulling from the external site.
Is it required that the Tableau Server be too setup with SSL in order to connect to Salesforce.com on port 443? Our Tableau Server is NOT setup on SSL currently. The network logs show a lot of traffic to tableau.com, licensing.tableau.com, downloads.tableau.com when trying to connect to Salesforce.com.
We recently setup Forward proxy just for connecting to Salesforce.com.
Any idea regarding the same will be of lots of help. Thanks