1 Reply Latest reply on Apr 26, 2018 2:16 AM by Sankarmagesh Rajan

    Tableau Reader Error - You don't have permission to open this file

    Symeon Wade

      Hi everyone,

       

      Has anyone see this error before?  I've searched the help/forum/google to no avail.  I've created a packaged file in desktop 10.3 and users (multiple users) are trying to open the file in reader 10.4 but are all getting an error message that says "You don't have permission to open this file" and then says contact the file owner for an administrator to obtain permission.

       

      tableau permissions.jpg

      (file name blurred)

       

      I can open the file in reader no problem, I've not set any permissions/restrictions (that I know of!) just saved the file as a twbx. The file is kept in a shared folder on the corporate network.

       

      Any ideas?

       

      Cheers

      Symo