1 Reply Latest reply on May 2, 2018 2:37 PM by Amber Loranger

    Improper CSV import between users in different countries

    Ypulse Inc

      I have a dashboard I update every week with new data. I have a coworker who also updates the dashboard who lives in Ecuador. I'm in the US. When I import files into the workbook, everything works fine. When he adds files to a union, a lot of the text properties change. The language defaults to Afrikaans and every time we change it to English it reverts back. The delimiter reverts to a custom character; changing it back to a comma doesn't do anything.

       

      We have opened a new workbook and imported the CSV file. The defaults are off, but we can manually reset them and they are fine. As soon as we create a union however, it goes back to being wonky. We've reinstalled tableau and changed his language to English (it was previously in Spanish). Any ideas how to fix this?